Pre-Paid Metering Program (PPM) allows you to take control and pay in advance for your electricity with no due dates, no deposits and no late fees. On-site distributed generation accounts are not eligible for pre-paid metering.

On PPM you will receive daily text and/or email notifications of your previous day’s usage and balance on your account. Alerts are sent out around 10:30 a.m. and if a payment is required, it must be paid before noon each day.

• This is a self-managed account and you are solely responsible for maintaining your meter balance and contact information.

• An in-service mobile phone, email, or both is required to receive daily pre-paid balance and usage alerts.

• Failure to receive alerts will not be recognized as a valid reason for failure to pay balance before disconnection.

• Pre-paid meters automatically disconnect at noon if there is not a credit balance on the account.

• If the account disconnects you must pay owing balance for the previous day’s usage, plus a $50.01 credit that goes towards your future usage and to restore service.

• If you receive an estimated balance and usage alert. The message will show the (est) in the message. Once the normal read is received, the system will either credit or debit your account based on your actual usage.

• Payment options available 24/7. Through the app, website and automated phone system.

• If no power has been used a minimum daily charge will be assessed.

• You will be required to receive the following alerts, Service Reconnected, Balance and Usage Alert (Daily), and Pending Auto Disconnect Alerts.

• When disconnecting service you must call in to request a disconnect rather than letting the account run out of funds. Otherwise services will stay in your name.

• The minimum payment is $20.00 through the drop box or with a Customer Service Representative.

• You must stay on the PPM program for a 12-month period.