GLOSSARY OF TERMS

Customer Charge

Flat monthly fee that helps pay for the upkeep of the electrical lines, meters, transformers, and administration cost.

Energy Calculation

Charges for your KWH usage based on your rate plan.

Purchase Power Cost Adjuster (“PPCA”)

Passes along increases and decreases in monthly power costs above those included in the base rates.

Commitment to Community

Supports customer rebates and community programs.

If applicable:

Important Disconnection Notice

If the previous unpaid balance on the account is not paid by 5:00 p.m. on the disconnection date, the electric service to this account will be disconnected.

Demand Calculation

Charges for when you use the highest amount of electricity based on your rate plan.

Auto Pay

Account is set up for auto payment through either a credit/debit card or bank account.

Budget Account

States that you are either on the Fixed (FPP) or Variable (VPP) program.

Previous Levelized Account Balance

Account is on the FPP or VPP program, and this is the amount in the “bucket”.

Please note: 

• A credit balance is indicated with a minus sign (–). 
• A positive amount reflects a balance due.