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SmartHub Success

Announcements

  • NEW SmartHub App: Download the new SmartHub app from the Apple App Store or Google Play Store. Please note that the old ED3 app is no longer supported and can be removed from your device.
  • Account number: New account numbers are being sent to the email address on file in group intervals. If you haven’t received your email yet, no worries, it will be coming soon.
  • Register for your online account: All members with online accounts will need to re-register.
  • Update your online payment: If you previously were using automatic payments with us, you will need to re-enter your payment information. You can do this once you register for your online account. See below for step-by-step guides!

SmartHub Success Checklist 

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SmartHub Registration 

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How can SmartHub help you control your account?

Our SmartHub mobile app and web portal will keep you informed and will show you where to save time and money on your bills.

Billing & Payments: No more waiting for your bill to arrive in the mail, access your bill at anytime from anywhere. Save time with easy payment options to avoid late fees and service interruptions.

Alerts & Notifications: Stay informed on important account events via email or text messages. Receive the information you need to make the right decisions about your account.

Paperless Billing: What if you could save some time and a tree at the same time? Activate SmartHub paperless billing, an eco-friendly way to instantly access your bill.

Usage Monitoring: Worrying about usage or surprising bill amounts can be stressful. With access to this information, you can be in control and make decisions that can help reduce your bill.

SmartHub gives you complete control over your account by giving you the tools that deliver the right information at the right time so you can make the right decisions about your account.

Getting started with SmartHub is as easy as 1-2-3!

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Register your SmartHub account

Whether through our web portal or mobile app you can register your account for free in SmartHub

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Activate the features you want

Take advantage of features like notifications, Auto Pay, and Paperless Billing to have more control over your account

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Manage your account anytime from anywhere

The more features you take advantage of the more time and money you can save!

How-to Guides

Bill Pay Options 2026

Rest assured, we are working hard internally to make certain this transition is as easy as possible for you. We are excited about the improvements that are coming and encourage you to contact us with additional questions or concerns. 

Still have questions? Please contact us, our employees are happy to assist you during this transition.

Hours: Monday - Friday, 7 a.m. - 7 p.m.
Phone: 520-424-9021
Email: customerservice@ed-3.org